Privacy Policy

Welcome to 77f7's Privacy Policy. This document outlines how 77f7 collects, processes, stores, and protects the personal information of users who access our online gaming platform in Bangladesh and beyond. By registering an account or using any service on 77f7, you agree to the terms described in this Privacy Policy. We encourage you to read this document carefully.

Last updated: January 2026

🏢Who We Are

77f7 is an online gaming platform dedicated to providing a secure, fair, and entertaining experience for players across Bangladesh. We offer a comprehensive range of products including cricket betting, live casino games, slots, crash games, and more. Our platform is accessible via web browser and is optimized for mobile users in Dhaka, Chittagong, Sylhet, Khulna, and every corner of Bangladesh.

As the data controller for information collected through our platform, 77f7 takes full responsibility for ensuring that your personal data is handled in accordance with applicable data protection principles. We are committed to maintaining the confidentiality, integrity, and availability of all user data entrusted to us.

📂Information We Collect

In order to provide you with a fully functional and personalized gaming experience, 77f7 collects certain categories of personal information. The types of information we collect include, but are not limited to, the following:

• Identity information: full name, date of birth, gender, and national ID or passport details required for account verification.
• Contact information: email address, mobile phone number, and residential address within Bangladesh or internationally.
• Financial information: transaction history, deposit and withdrawal records, payment method details (such as bKash wallet number, Nagad account, or Rocket reference) — note that full card or wallet credentials are not stored on our servers.
• Technical information: IP address, device type and model, operating system, browser type, session timestamps, and geolocation data at a city level.
• Gameplay and behavioral data: games played, bet amounts, win/loss records, session duration, and in-platform activity logs used for responsible gaming monitoring.
• Communications data: messages exchanged with our customer support team, survey responses, feedback submissions, and any voluntary information you provide.

We collect this information through direct user input during registration, through automated technical systems during platform use, and occasionally through third-party verification service providers engaged for KYC compliance purposes.

⚙️How We Use Your Information

The personal information collected by 77f7 is used exclusively for legitimate purposes directly related to the delivery and improvement of our platform and services. Specifically, we use your data to:

• Create and manage your 77f7 account, verify your identity, and ensure you meet the 21+ age requirement for lawful participation in online gaming.
• Process deposits, withdrawals, and all financial transactions securely through bKash, Nagad, Rocket, Upay, and other integrated payment methods.
• Provide customer support, respond to your enquiries, and resolve account-related issues in a timely and professional manner.
• Send you service-related communications including account activity alerts, transaction confirmations, security notices, and where you have opted in, promotional offers.
• Monitor gameplay patterns to support responsible gaming initiatives, detect problem gambling behaviors, and enforce platform limits or cooling-off periods where necessary.
• Analyze aggregate usage data to improve our platform features, personalize the gaming experience, test new features, and ensure the technical performance of our systems.

🤝Sharing Your Information

77f7 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited data with trusted service partners solely to the extent necessary for platform operations. The table below outlines the categories of recipients and the basis for sharing:

All third-party partners engaged by 77f7 are contractually bound to use shared data solely for the purposes specified above and to implement data protection standards at least equivalent to those described in this policy.

🍪Cookies and Tracking Technologies

77f7 uses cookies and similar tracking technologies to operate key platform functions, remember your preferences, and gather anonymized analytics about how our services are used. Cookies are small text files stored on your device by your browser when you visit our platform.

We use the following types of cookies: essential session cookies that enable core login and navigation functionality; functional cookies that save language preferences and display settings; and analytics cookies that provide aggregated, non-identifiable data about traffic patterns and feature engagement. We do not use advertising or retargeting cookies.

🗄️Data Retention

77f7 retains personal data for as long as your account remains active or as required to provide you with our services. Following account closure, we retain certain data for a minimum period as required to fulfill our legal, regulatory, and financial reporting obligations. Gameplay records may be retained for audit and responsible gaming review purposes.

Once data is no longer required, 77f7 will securely delete or anonymize it in accordance with our internal data lifecycle procedures. You may submit a data deletion request via our customer support team at any time (subject to applicable legal hold requirements).

🔐Data Security

Protecting your personal information is a core responsibility at 77f7. We have implemented a layered technical and organizational security framework to guard against unauthorized access, disclosure, alteration, or destruction of your data. Our security measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and our servers, ensuring that login credentials, financial data, and personal information are never exposed in transit.
• Encrypted storage of sensitive user data at rest, with access restricted to authorized personnel only on a strict need-to-know basis.
• Regular security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Two-factor authentication options to protect your account from unauthorized login attempts.

While 77f7 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 77f7 account, to never share your login credentials with anyone, and to contact us immediately at [email protected] if you suspect any unauthorized access to your account.

⚖️Your Rights

As a user of the 77f7 platform, you have the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you at any time, free of charge.
• Right to rectification: you may request correction of any inaccurate or incomplete personal data held in your account profile.
• Right to erasure: you may request deletion of your personal data, subject to any legal obligations that require us to retain certain records.
• Right to restriction: you may request that we limit the processing of your data in certain circumstances, such as while a dispute is being resolved.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

We will respond to all valid data rights requests within a reasonable timeframe. Please note that identity verification may be required before we can action any request relating to your personal data.

💳Payments and Financial Data

77f7 supports a range of local and international payment methods favored by players in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, as well as Visa and Mastercard. All financial transactions conducted through our platform are processed via encrypted, secure payment gateways. We do not store full card numbers, CVV codes, or complete mobile wallet PINs on our servers.

Transaction records including deposit and withdrawal history are retained as part of your account history and for financial audit purposes. These records form part of our compliance obligations and may be retained for the legally required minimum period even after account closure.

🔗Third-Party Services and Integrations

The 77f7 platform integrates with a number of third-party game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming to deliver our games library. These providers may receive anonymized or pseudonymized technical session data to facilitate game delivery and fairness verification via certified RNG systems. They are not provided with your full personal profile.

Our platform may contain links to third-party informational pages or partner platforms. 77f7 is not responsible for the privacy practices of external websites. We strongly recommend that you review the privacy policies of any third-party services you interact with independently of the 77f7 platform.

🔞Age Restriction and Minor Protection

77f7 is strictly an adult gaming platform. Access to our services is prohibited for any person under the age of 21. We do not knowingly collect personal information from individuals under 21 years of age. Our registration process requires users to confirm their age and provide documentation for KYC verification, which includes age verification checks.

📝Changes to This Privacy Policy

77f7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered users via email or a prominent notice on the platform at least 7 days before the changes take effect.

Continued use of the 77f7 platform following the posting of any revised Privacy Policy constitutes your acceptance of those changes. The effective date at the top of this document indicates when the current version was last reviewed and approved.

📬Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77f7 handles your personal data, our dedicated privacy support team is available to assist you. We aim to respond to all privacy-related enquiries within 3 business days.

For account-specific concerns, please include your registered username and a brief description of your enquiry. Do not include your full password or sensitive financial details in any support communication.